interest checks and quotes — can be requested at any time; payment is not required immediately.

payment — full payment upfront via PayPal or Ko-fi.

payment plans are happily offered for all orders totalling $200 usd or more.

3-day response window — required to hold commission spots before i move to the next person.

rights & use — personal use only. commercial use requires a separate agreement.

revisions — free while we’re in the sketching stage.

any further revisions will require a $5-$10 fee depending on the change.

mistakes on my part are always fixed for free !

working hours — Mon–Fri only. No DM/email replies on weekends or holidays.

ordering — requests are made via Google Form.

If your submission is accepted: I will contact you within 5 days to finalise payment, or to let you know you’ve been added to my waitlist.

If you don’t hear from me within that time: it means I am unfortunately passing on your request for this round. Please feel free to apply again next time !

confirmation — unanswered confirmation messages within 3 days of my message confirming your commission forfeit your spot to the next client.

turnaround time — a few days up to a 3 months per piece, possibly longer if delays are experienced.

active days — you can contact me from Monday to Friday (time zone: ARG | UTC-3).

rest days — i take the weekends off to recharge. i won’t be replying to DMs or emails during those times.

currency — all prices are listed in USD.

invoicing — do not send funds until an invoice is provided. payment is due within 48 hours.

payment plans — available for all orders totalling $200 or more. I offer 50/50, 50/30/20 and 25/25/25/25 splits depending on the total order amount.

a non-refundable down-payment is required to secure your slot on the queue.

custom payment schedule dates must be agreed upon before starting.

delays in client payments will push back the estimated delivery deadline.

the final commission will be sent once the full balance is cleared.

grace period — a 3-day grace period applies to all invoices / Ko-fi payments. if unpaid after 3 days, the commission is paused and put on hold until cleared.

refund policy — no refunds are offered unless i cancel the order myself. should that happen, i will give a full refund or a partial one depending on the progress of the order.

chargebacks — strictly prohibited. contact me directly for any issues.

copyright — as the artist, i retain all copyright to the commissioned work. including the right to post, promote, and record the commission process.

personal use — for individual, non-commercial and non-monetised purposes only.

usage on social media as profile pictures, banners, or wallpapers.

Creation of digital or physical end products for personal enjoyment.

commercial use — for content creators and businesses who want to use the commissioned material to either promote themselves or re-sell their own digital or physical end products and make profit from it.

usage for promotional branding (social twitch/youtube graphics).

creation, re-selling, and distribution of custom merchandise.

credit the artist — required for all public uses unless otherwise stated. do not claim credit, ownership, or copyright over the commissioned material.

a note on AI & NFTs — regardless of the license (personal or commercial), clients are not permitted, under any circumstances, to use any part of their finished commission for non-fungible tokens (NFTs) or generative AI (training, prompting, or "fixing").

toyhou.se — designs must stay on toyhou.se with proper credits. do not hide or delete the profile.

usage — all designs are for personal use only by default. commercial usage (merchandise, VTubing, branding) requires an additional commercial rights fee agreed upon beforehand.

ownership — two-week ownership cooldown on all transfers. no co-owning or tradelocking allowed.

resale value — resale value = original price + paid commissioned art / personal art only. gifts, freebies, and trades do not add monetary value.

redesigns — minor character edits are okay, but the original artwork must remain unedited.

chargebacks & voids — filing an unauthorized chargeback on an adopt or custom will result in an immediate blacklist, character ownership revocation, and the design being resold.

blacklist — designs may not be sold, traded, or gifted to blacklisted individuals under any circumstances.